Growth & Bids · Customer campaigns and journeys

Engage

Your customers, gently re-engaged.

Email and WhatsApp campaigns and journeys for the customers you already have, with consent rules for India, the US, UK, EU and Australia checked before every message.

E-commerce and D2C brandsClinics, schools, gyms and service businessesAgencies running campaigns for clients

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engage · example

Engage › Campaigns › Diwali offer › Preview
Segment: VIP customers · India, UK, US, EU, Australia
Will send: customers with valid consent, at 10:00 their local time
Held back: no consent recorded (UK PECR, EU ePrivacy)
Held back: unsubscribed or inside quiet hours
A/B subject lines split across the segment, results per subject

Illustrative walkthrough using the fictional demo customers included with Engage. Demo customers are never actually messaged.

ChannelsEmail, WhatsApp

ConsentChecked before each send

MarketsIndia, US, UK, EU, AU

Sends fromYour accounts

The problem

Most businesses have a customer list they never use well: one blast a year, no reminders, no follow-up when a cart is abandoned. And sending to the wrong person in the wrong country can break DPDP, TCPA, PECR or GDPR rules.

What it does

Import your customers from CSV with their consent status, tags and custom fields like plan, city or birthday

Segments by tag, country, consent, engagement or any custom field

Email and WhatsApp campaigns with A/B subject lines and AI-written copy

Sends in each customer's local time, or the hour they usually open

Journeys: welcome series, cart reminders, win-back and yearly birthday or renewal messages

Hosted signup forms with double opt-in, and one-click unsubscribe on every message

WhatsApp template library synced from your Meta account (Meta Cloud API or Twilio)

Checks DPDP, CAN-SPAM/TCPA, PECR, GDPR/ePrivacy and the Spam Act, plus quiet hours, before every send

How it works

Import your customers, or collect them with a signup form
Build a segment and write the message, or let AI draft it
Preview who will get it and who is held back, and why
Launch, and track opens, clicks, replies and opt-outs

Works with

EmailWhatsApp BusinessCSV

Your data

Your customer list stays in your account.
Unsubscribes honoured at send time.
Every send is logged.

Who it's for

E-commerce and D2C brandsClinics, schools, gyms and service businessesAgencies running campaigns for clients

Questions

Which laws are checked?

DPDP, CAN-SPAM and TCPA, PECR, GDPR and ePrivacy, and Australia's Spam Act.

Can we approve before sending?

Yes. Campaigns can require approval, with daily limits and a pause switch.

Often used with Engage

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See Engage on your own data

A 30-minute call. We run the product on your export, repository or document and walk you through the results.

Book a demo